VOIP Telephony using COBIT 5 Methodology, a Tool for Efficient Educational Management at Nelson Torres Technological Institute
DOI:
https://doi.org/10.37431/conectividad.v6i1.377Keywords:
VoIP, COBIT 5, Technological governance, Network infrastructure, LAN networksAbstract
This study presents the results of the testing phase of a technological tool at the Nelson Torres Technological Institute. Once implemented in the teaching workstations within the administrative offices of the institution, the functionality of the tool was assessed. The methodology employed in this study was qualitative in nature, based on user interviews to collect feedback. From a technical perspective, the principles of the COBIT 5 framework were applied. Communications were carried out using the institution’s own limited financial resources, which enabled teachers to use the system in their daily routines. The results demonstrated the viability of COBIT 5 as a method for managing educational technologies in similar contexts, while also revealing limitations for its full implementation across all institutional areas. These constraints allowed the identification of technical solutions that would require investment in technological infrastructure.
References
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Coronel Suárez, I., & Quirumbay Yagual, D. (2022). Seguridad informática, metodologías, estándares y marco de gestión en un enfoque hacia las aplicaciones web. Revista Científica y Tecnológica UPSE, 9(2), 97-108. https://doi.org/10.26423/rctu.v9i2.672
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Peña Casanova, M., & Anías Calderón, C. (2020). Modelo para la gestión de infraestructuras de tecnologías de la información. TecnoLógicas, 23(48), 31-53. https://doi.org/10.22430/22565337.1449
Al-Fatlawi, Q. A., Farttoosi, D. S. Al, & Almagtome, A. H. (2021). Accounting Information Security and IT Governance Under COBIT 5 Framework: A Case Study. Webology, 18(SpecialIssue2), 294-310. https://doi.org/10.14704/WEB/V18SI02/WEB18073
Peña Casanova, M., & Anías Calderón, C. (2020). Modelo para la gestión de infraestructuras de tecnologías de la información. TecnoLógicas, 23(48), 31-53. https://doi.org/10.22430/22565337.1449
Coronel Suárez, I., & Quirumbay Yagual, D. (2022). Seguridad informática, metodologías, estándares y marco de gestión en un enfoque hacia las aplicaciones web. Revista Científica y Tecnológica UPSE, 9(2), 97-108. https://doi.org/10.26423/rctu.v9i2.672
Peña Casanova, M., & Anías Calderón, C. (2020). Modelo para la gestión de infraestructuras de tecnologías de la información. TecnoLógicas, 23(48), 31-53. https://doi.org/10.22430/22565337.1449
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